5 Tips to getting your first review

1. Complete your PerkAlrt Business Page

First, claim your business on PerkAlrt. Then update your business information to make it easy for potential customers to find you. Add information such as your address, website, phone number, and hours of operation. The more detail you provide, the more likely you are to attract customers to your PerkAlrt page and your business.

2. Add photos

Images help tell your business’ story, serving as a digital storefront that shows potential customers what they can expect when they engage with you. It’s free! You can add as many photos as you like. You don’t need a professional photo shoot to add photos to your PerkAlrt Page either. Taking pictures on your smartphone is quick and easy. Add a variety of images to help tell your business story, such as:

• You and your staff

• Your product and/or services

• The interior and exterior of your business

• Your company vehicles

3. Fill out your “From this business” section

What makes your business unique? These details showcase what makes your business unique, and they’re also a great way to set expectations before customers come into your business.

• Specialties: Let customers know what you do exceptionally well

• History: Share the story of your business and how it all started

• Intro: Say hi and tell your customers why you’re passionate about what you do

4. Detail the services you offer

Let PerkAlrt users know what industry-specific services you provide. Are you an HVAC company that does installations but not maintenance or repairs? Are you a hotel with a spa that also does manicures and pedicures? By detailing your services, you’re more likely to get in front of customers looking for those specific goods. If you’re a service-based business that travels to your clients, add your service area to your page to show PerkAlrt users how far you are willing to travel for a job.

5. Spread the good news

Once you’ve started telling your business story on PerkAlrt, let people know they can check you out. Include a link to your PerkAlrt Business Page website, email signatures, or electronic receipts. You can do this before getting your first PerkAlrt review.

Responding to reviews

Once the reviews start rolling in, be sure to respond. Responding to reviews is a great way to show off your customer service practices. It also gives you a public way to show potential customers how much you care.

Review quality over quantity

The number of reviews you receive as a business varies based on several factors, like your industry, the size of your business, the number of customers you serve, and how long you’ve been around. For example, restaurants will have a generous amount of reviews, whereas a plumber may not have as many reviews. Remember, it’s the quality of the reviews that matter most!